Showing posts with label Airtel. Show all posts
Showing posts with label Airtel. Show all posts

Tuesday, September 02, 2008

Airtel online billing sucks

I wanted to apply for an online access account for Airtel, and the best part is that you cant get that account online. You need to fill up some stupid forms online and then take a print out of some other document and then submit it at an Airtel Center. The best part is, that all Airtel centers dont accept these forms. So you need to identify one center which most often than not is next to your place. Once you submit it there, they will send you a password in 3 days. Which is the biggest piece of bull crap i've ever heard.

Why can't the online registration process be as simple as Vodafone and Facebook etc. All i need to do is fill in a form there and the AUTOMATICALLY generated password is sent to my email id. I have no idea why Airtel makes people run around so much. TOTAL BABU attitude.

Now i know why i dropped my old Airtel number. Hope they don't mess around with my Landline billing process now.

Wednesday, August 20, 2008

The easiest way to set up a Linksys router with the Airtel Modem

So i finally purchased the brand new WRT54G2 Linksys Wireless router and unfortunately i decided to install it at night. which basically meant I didnt have a night. DAMN!

Anyway after reading a thousand blog and forum posts and wasting precious zzzz's, i stumbled upon the Call center number of Linksys in India in the morning while i was chatting with their customer care. Some lady suggested i call them up.

I read stuff about changing the IP address, I read about restarting computers etc etc. Man people have written a LOT of helpful things, but the problem is that when ever u have a problem, it happens to be unique. In my case i had a 110BX Beetel modem (am gonna get back at Airtel for giving me the older model) and i had a brand new Linksys WRT54G2 router. All night my head was spinning trying to figure out why the router wouldnt work. And while in office i some forum made me believe that probably my modem wasnt compatible with the new router. This created even more useless anxiety. I just couldnt NOT have fixed the router.

Anyway so i sat all day in office waiting to get home so that i could call us customer support and set up the damn router.

So i called them up and spoke to a guy called Akshay. He seemed to have predicted the problem, coz it seems that most Airtel modems have issues with Linksys routers. So in a jiffy he got me started and helped me sort out the problem. He helped me configure the entire thing so fast that i wish i hadnt wasted those precision zzzz's.

Anyway for all those who have an Airtel DSL connection and a Linksys router, all you need to do is dial 18004195797 (Toll free) and ask them. They'll help you real time. Forums are great and generally solve all our problems, but the fact is that these guys are faster and know the exact problem and the exact solution.

am so kicked!
Yay!

Tuesday, August 05, 2008

Google needs to revamp its search technique

So I have moved home yet again... and hopefully this would be the last time for a long time now. I can't carry those things up and down the stairs once again.

Anyway moving home means getting a new broadband connection. So i set out for my quest to find the right broadband for me. I download a lot and i waste a lot of time online, so obviously need a service provider that's sort of efficient. Can't expect too much though because of the high level of incompetence and lack of consumer pandering. So i settled for Airtel broadband.

I have been searching all day for a contact for Airtel BB for Noida. And have not had any luck as yet. One of the main reasons is that all the results that i get on Google are over 3-4 years old. And i have to sift through all the content to find one measly piece of information. If there was a search option to not show blogs and articles that were more than a year old it would have helped. I would have saved a lot more time and maybe i would have found what i was lookign for.
Well i was looking for an Airtel broadband engineers contact number so that i could tell him to connect me to the world. But all i got was a "we'll get back to you" option on the Airtel site. Even customer care can only promise a 48 hr revert, and i don't have the time or the patience to wait so long. I want a connection now.

So if Google could just make search more specific and more relevant it would have been better. Most sub search engines have these facilities, so why should the Big guy be any different.

Anyway, if anyone knows one of the dude's numbers please let me know so that i can contact them and get online SOON!!!